We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The parcel came without damage, it did not work yet, because. You need to buy a pair of batteries.
The goods came quickly! until i tried on the bike because the snow on the street is cold! but turned on like it works!
After the order received in 20 days on ukrmail! Dressed on a bicycle and quickly tuned works well!
Works OK.
Excellent quality! It is a pity that the batteries are not included. Therefore, to check the performance did not work. I will add feedback later. Otherwise, thanks to the store! I recommend.
It works good for now. Does not include batteries, and although it is true that it puts it in the description it comes in the "small letter", it's an incompetent to have to buy the batteries apart when you realize it.
Sent and delivered quickly. The packaging is good, it came without damage. Everything works, in the case did not experience yet, then i will add. Seller recommend. Well done!!!
No complaints. Very well packaged. I have not tried it yet because I have to put batteries
There is no battery included.
Perfect delivered product. Works and delivery was fast.
No batteries included :(
Excellent Product very good.
Super fast shipping! Ordered 18,03 came 28.03. Without batteries, but it is good, the alarm at customs did not let due to batteries. Installed batteries-everything works. 5 stars!!!
3 weeks delivery to kharkov
I did not even expect very quickly it came a pity that without batteries, and so everything is fine already put and set up waiting for the weather to experience
OK,
ok, nice work
thank u
Very close to the time limit on arrival.
Everything works, but before you put everything you need to carefully read the instructions-because you need to enter the size of your wheels when you connect the batteries, so that the indicators are correctly read, if not expensive, you can buy for the season another enough.
Everything works, thinks for sure.
Everything works fine, good quality and price. -His wheel 29
Cool counter, looks good but not yet sprawdzałem cycling. Only minus, it got lightly damaged transmitter, ułamana battery and damaged housing in place where is the lid seal. Hope you will not affect the operation of the counter.
Not yet checked, but the goods are satisfied.
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What i expected