We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Dear buyers and people who consider this option. Delivery is very fast, until peter drove only 3 days. The store is very sociable and responsive, answers all questions on time. Later i will add a photo of the tent in the opened form. Which is not very important, chemistry absolutely does not smell. Seller respect!!!
Tent super. Order will not regret
Looked the appearance of the tent everything is very even wonderful, well, the main check will be done at the country very good and fast delivery to the store and the store evaluation 5 + 5 + 5 + 5 + 5 + thank you!!!!!
Very comfortable and large tent. Put in 2 seconds, going in 30 seconds. Only not for a strong shower because. Single-layer. But sooo comfortable! The store is very sociable. Always in touch
Excellent tent
Good goods, worth your money
Tent-fire!!!! The only thing, in its inattention when ordering did not pay attention to the overall dimensions in the folded state, which are 95 cm. X 4,5 cm (in the form of a circle). For transportation in the car, at the bottom of the trunk is undoubtedly very convenient, the tent practically does not take up space, and for the purpose of transportation in the boat, there is already a problem in placement. Also the desire of the manufacturer to revise the design of the partition with a mosquito net separating the main room of the tent from not a large tambour. The edges of this partition are not connected to the main walls of the tent and when the main entrance is open, this partition does not exclude insects from entering the tent. Either you need to connect this partition with the main walls, or generally remove it.
Came quickly. To put and collect the tent is a pleasure, the seams are all stitched, qualitatively made. The store is very intrusive...
The tent is unambiguous worth its money. For trips to nature the most it. The store is also excellent. As i sent the parcel immediately reported. The parcel was 4 days from the date of departure.
I will check to write
Before ufa for 4 days. The tent is more than it seems in the photo, it looks chic. But i was disappointed by the fake, the tent without instructions, and without a spare fabric in case it breaks somewhere, in the original on the case there should be an instruction and a spare fabric in the case with pegs, clearly did not give meaning to this, and the brand chinese even forged. Yeah. Against the rain i advise awning or palatable, saves elegantly as a canopy and all dry everyone is happy. In the sun ventilation is everywhere, everything is fine.
Excellent tent, roomy. Quality is good. Came very quickly. It remains to check for water resistance. I think a little rain will survive. In case of which you can buy a small awning as the 2nd layer
Nice tent! Huge! For 3-4 people exactly! Another good video instruction!))
The goods were sent 3 days after payment. And he came in four days. Everything is super, but there were difficulties when assembling. I looked at the video on youtube and everything is immediately clear. The store is sociable. Shorter tent top!!! I advise everyone to buy.
Super delivery to samara region, for 5 days! The store is handsome, conducted correspondence, answered my questions. did not make a big discount. the tent responds to all my requests. departure from the family to nature for 2-4 days the most it. before that there was a tent ordinary with one entrance and without windows. in the sun it was not possible to be in it. and in this there is everything, And the second entrance and windows with mosquito nets. inside pockets for small things. and about the inscription on the tent... who cares, who will read? Even in something it is cool for people with a sense of humor! the seller many thanks for everything!))
It's okay.