We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
It's perfect! I recommend!
This store is excellent. Like a crown jewel of all the Aliexpress sellers. Very polite, very quick communication, very reliable. The tent itself is of very high quality. I previously ordered a 2 person tent; now I ordered the same tent for 1 person version, to save a bit of weight. The tent came super fast and there were a few very useful gifts included. I highly recommend this product and this seller.
The tent is very high quality. Purchase satisfied, store молодец! Sent everything quickly, the track was tracked, the seller sociable, worried that the tent will not reach the desired time, the tent came in a month. Packed well, put some gifts: inflatable pillow, flashlight, carabiner, whistle, thank you very much! All too good quality, i will use. Marriage or defects at the first inspection did not find. The tent is assembled easily, even one person. Pleasant moments: on the tent elements and retraction reflective, in the presence of a litter on which the tent is put, the locks work well.
Seller is reliable. product is one same and good quality. shipping time is 2 months though the room is my chance. Dear and reliable store. thanks.
Delivery is fast and by customs clearance. It's important, but still The guys added nishtyachkov in the form of a flashlight, a carabiner and a whistle))) I will not carry it on a hiking trip, but in mafine, if, then it is useful.
I arrive before the expected date, super Fast, exact color to the manager, seams look firm, weight 1,650 kg with rods included, I am very satisfied with my purchase, many Thank you store
Delivery on time and good quality. Recommend
hi.i received my tent and thank you for your fast delivery. your product is well. also thanks for your gifts. bye.
I can definitely recommend this store, I had no problems with the transaction. I received the goods 13 days after submitting an order. The ordered tent fits 100% the description, I found no problems with the received tent. Also, the package contained 2 small gifts (a LED flashlight and an air pillow) which is really nice. The tent itself is well made and easy to install. Most importantly, it is really light. I have not used it at camp yet, but tested it in the garden – it will easily contain one person and all his stuff. It is high enough to sit inside without any problems. All in all, it is a good choice for someone who needs small and light tent for hiking.
The tent is excellent, light, about 1530gr, the whole set came with a awning. Very well thought out, i had before tramp nishe .. new from naturehike will be much more convenient to think, even if you do not pay attention to the huge difference in weight ..)
I thought it would be smaller than three people fit very sharp and catchy fit 4
Order delivered to kyrgyzstan in 20 days. The tent came perfectly packed in a complete set. The tent itself had already checked in the mountains, the impressions are very good. The tent perfectly keeps the wind and rain. Thanks to the thoughtful design, the condensate settles only on the awning, leaving the walls completely dry. Good ventilation system. The materials are very high quality: the spider on the arcs is metal, like the arcs themselves, zippers do not stick, hooks and fastecks made of hard plastic. Easy to install and fold by one person. In the tent of gray color it was very nice to be inside: the light does not change in any way, you can safely read and do your own business. Thanks to the high ceiling, you can not only lie down, but also sit comfortably. The single option in size is very large: if necessary, then inside without problems there are two people. With the length of problems there is no, the person is 190 + tall will fit without problems. Tambour is voluminous. In a word, satisfied with both the purchase and the store.
It's a very good tent for max 6000m.
I recommend
Nice
SOURCE wrap well no blame, but wholesale slow take longer time to bit
Very good quality product, ciut darker than the picture but it is even better. Fast shipping. Recommend
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Excellent tent, ordered single, not tight, inside you can change sitting. The tambour is not big shoes and not a large backpack, but inside the place is enough for things. The store sent the goods on the same day, to voronezh 10 days. I recommend! And the goods and the seller!