We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
The lanterns came broken. Very bad were packed. Seller money returned, for this 4 stars
The product is very nice. Also the lighting of the lamp is very strong
Excellent lantern, shines well. Came quickly. I recommend.
Ordered 31.01.2019 received 28.03.2019. Everything works. Shines very bright. Magnet holds. Hook hanging. Let's see how long it takes. Its money is definitely worth!!!
The light is bright and bright. the product is scattered. i recommend it to the store!
GOOD!!!
Good!
The product is very good true the order was a long store clever recommend.
The product corresponds to the description, delivery to the center of ukraine 3 weeks, i recommend!!
Shines brightly. I liked it.
35 days took delivery everything was tracked, received without damage, the store recall, the flashlights are excellent for their price, the battery 18650 included the growing red indicator lights, green lights, for a range of 50-70 meters, tone lanterns, the seller is uniquely 5 stars.
Compliant product, diffuse light, and not beam as a torch! Very good lighting, perfect
Excellent lantern, bright light.
Thanks quickly arrived
ok
Ok
Excellent
The order was almost two months. All whole, though packed only in a puffy. Shines very bright, three aaa batteries. Magnet is not very powerful. I recommend to buy.
Shining powerfully, the packaging is bad (soft), 2 of 5 came cracked, very sorry
Finger dry month for the four key part magnet behind. and the et Koyo fishing go be helpful as you can
The quality of the flashlight is very good. Shines well, too. The goods went about 50 days. The product corresponds to the description. Seller recommend.
Lantern corresponds to the description of the store and shop recommend
gracias
Looks ok. Did't try jet
Quality is good.